Answers Built for Wholesale Buyers
Find clear information about ordering, nationwide shipping, freight, pricing, returns, privacy, and business support.
No. Apollo To Go Supply operates as a B2B wholesale supplier serving commercial customers only.
Most products are offered for wholesale purchasing. Case quantities and availability vary by product, so please contact our team for the current minimum purchase requirement.
We serve restaurants, distributors, retailers, caterers, food-service operators, warehouses, institutions, and other commercial buyers.
Minimum order quantities depend on the product, packaging configuration, and fulfillment method. Product pages or a wholesale quote will provide the applicable quantity.
Yes. Container and high-volume pre-order programs may be available for qualifying products and buyers.
The fulfillment route depends on the order. Some pre-orders may move through our warehouse, while others may be coordinated through a direct or specialized logistics process.
Yes. Custom sourcing, quantities, and product configurations may be available. Submit your product list and requirements through our Bulk Order page.
Custom packaging may be available for qualifying volumes and products. Lead times, minimum quantities, and artwork requirements apply.
We ship across the United States.
Orders may ship by parcel, LTL freight, full truckload, local delivery, or another suitable method based on product size, weight, quantity, and destination.
Free shipping may be available for qualifying local orders in Houston. Other orders are quoted according to destination, weight, dimensions, and service level.
Shipping cost varies based on order size, weight, dimensions, delivery ZIP code, freight class, carrier availability, accessorial services, and current fuel or market conditions.
We select carriers based on service area, reliability, capacity, delivery requirements, and competitive freight pricing.
No. Freight rates can change with carrier pricing, fuel costs, capacity, seasonality, and delivery requirements.
Yes. We can coordinate deliveries to commercial warehouses and receiving facilities when complete delivery details and receiving requirements are provided.
Yes. Delivery times are estimates and may vary because of carrier schedules, weather, capacity, routing, receiving appointments, or other circumstances outside our control.
Unless unloading service is specifically included in the quote, the customer is responsible for having appropriate staff and equipment available to unload the shipment.
No. Prices may fluctuate due to market, freight, import, and supply chain conditions.
Yes. Provide the products, quantities, delivery ZIP code, and any special delivery requirements so our team can prepare an applicable freight quote.
Yes. Quotes may have an expiration date and can change if quantities, product availability, freight rates, specifications, or market conditions change.
Returns may be requested within 15 days of delivery.
No. Eligibility depends on product condition, packaging, category, order type, and whether the item was custom, special-order, clearance, or otherwise marked non-returnable.
Sale, clearance, final-sale, custom, and special-order products may be non-refundable unless required by applicable law or approved because of a verified fulfillment issue.
The customer is generally responsible for return shipping unless the return is approved because we shipped an incorrect or verified damaged item.
Approved damaged-item claims may be resolved through replacement, exchange, credit, or refund depending on availability and the circumstances of the claim.
Original shipping and freight charges are generally non-refundable unless the refund is specifically approved because of our fulfillment error.
Yes. We follow security measures and privacy practices to protect customer information.
No. Aurea Texas LLC and Apollo To Go Supply do not sell customers’ personal information.
Yes. Use the unsubscribe link in a marketing email or contact hello@apollotogosupply.com.
Yes. Cookies and similar technologies may be used for website functionality, analytics, personalization, and advertising as described in our Privacy Policy.
Yes. Our team provides support for product inquiries, freight quotes, and order assistance.
Yes. Use the Bulk Order page and provide your product list, estimated quantities, and delivery ZIP code.
Yes. We work with distributors and other qualified commercial buyers on bulk, pallet, and recurring supply requirements.
Private-label or custom-branded solutions may be available for qualifying products and order volumes. Contact our team to discuss feasibility and minimum requirements.
Email hello@apollotogosupply.com or use the Bulk Order page for product, pricing, freight, and order inquiries.
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Need an Answer Specific to Your Order?
Send your product list, estimated quantities, and delivery ZIP code to the Apollo wholesale team.
