Apollo To Go Supply Shipping Policy

At Apollo To Go Supply, we specialize in B2B wholesale restaurant supplies, disposable packaging, and bulk commercial products, serving customers across the mainland United States. As an importer and wholesale distributor, our shipping model is designed to provide flexible and cost-effective freight solutions for bulk pallet orders and direct overseas pre-booking shipments.

1. Wholesale Orders – Pallet Shipping Only

Apollo To Go Supply sells by pallets only. We do not offer small parcel or single-case shipments.

• All domestic orders are shipped via palletized freight

• Orders are delivered across the mainland United States

• Freight charges are calculated based on:

  • Delivery location

  • Number of pallets

  • Product weight and dimensions

  • Freight carrier availability

  • Fuel and market surcharges

Shipping costs may vary with each order depending on current freight market conditions.

2. Direct Import Pre-Orders (20ft & 40ft Containers)

For large-volume buyers, Apollo To Go Supply offers custom pre-booked import orders shipped directly from overseas manufacturers.

Available options include:

• 20ft Container Orders

• 40ft Container Orders

Direct-to-Warehouse Shipping

All pre-booked container orders are:

• Manufactured and packed overseas

• Shipped directly from origin port

• Delivered directly to the buyer’s warehouse or designated receiving location

These orders do not pass through our local warehouse, allowing customers to benefit from competitive factory-direct pricing.

3. Multiple Shipping Channels

To provide our customers with the best possible freight value, Apollo To Go Supply works with multiple shipping partners, freight carriers, brokers, and logistics channels.

Our team compares available shipping options to help secure:

• Competitive freight pricing

• Reliable transit options

• Efficient delivery scheduling

• Cost-effective logistics solutions for bulk orders

Shipping carrier selection may vary depending on order size, destination, and freight conditions.

4. Shipping Costs & Freight Rates

Because Apollo To Go Supply operates in bulk freight and import logistics, shipping rates are not fixed.

Shipping costs may fluctuate due to:

• Freight market conditions

• Fuel surcharges

• Carrier availability

• Port fees

• Seasonal demand

• Delivery zone

• Import/export logistics conditions

• Order size and pallet quantity

Final freight charges are confirmed at the time of order processing or quotation.

5. Product Pricing & Market Fluctuations

As an importer and wholesale supplier, product pricing may change without prior notice due to circumstances beyond our control, including:

• International raw material costs

• Ocean freight fluctuations

• Port congestion

• Customs and import fees

• Currency exchange changes

• Supply chain disruptions

• Market demand and seasonal factors

Quoted prices are subject to confirmation at the time of order placement unless otherwise stated in writing.

6. Delivery Times

Delivery timelines may vary based on:

Domestic Pallet Orders

Transit time depends on:

• Shipping destination

• Carrier scheduling

• Freight lane availability

• Weather and operational conditions

Overseas Pre-Booked Container Orders

Lead times vary depending on:

• Production schedule

• Port departure schedule

• Ocean transit time

• Customs clearance

• Inland delivery arrangements

Estimated timelines will be provided during order confirmation.

7. Freight Inspection Upon Delivery

Customers are responsible for inspecting shipments upon delivery.

Please:

• Check pallet count and packaging condition

• Note any visible damage on the delivery receipt before signing

• Report freight damage or shortages promptly

Failure to report visible freight issues at delivery may affect freight claims.

8. Delivery Requirements

Customers must ensure:

• Proper receiving access for freight trucks

• Availability of unloading equipment if required

• Accurate shipping address and warehouse contact information

• Any special delivery instructions provided before shipment dispatch

Additional delivery fees may apply for special access, re-delivery, liftgate service, limited access, or appointment deliveries.

9. Order Confirmation

All shipping schedules, freight charges, and delivery arrangements are subject to final order confirmation.

Apollo To Go Supply reserves the right to adjust shipping methods, carriers, and pricing when necessary to ensure efficient order fulfillment.

Questions about shipping or freight quotes?
Email at hello@apollotogosupply.com for customized pallet freight pricing, container pre-orders, and bulk delivery solutions.